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Shipping and delivery

Shipping and delivery

Postage and packaging costs

Delivery zone 1

We fundamentally only deliver to countries within Europe. We therefore regret that we are unable to deliver to customers outside the countries listed below.

Postage and packaging for delivery costs €6.95 per order. From an order of 4 containers (value of goods of €199.80) the postage and shipping costs are waived.

We deliver to the following countries for €6.95:

  • Andorra
  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Liechtenstein
  • Luxembourg
  • Monaco
  • The Netherlands
  • Poland
  • Portugal
  • Slovakia
  • Spain
  • Sweden

The shipping costs to Switzerland are €12.95. Deliveries of 4 containers or more (goods value of €199.80) are free of shipping costs.

Delivery zone 2

Delivery to other countries not listed in Delivery zone 1 or the European Union costs €22.90. Due to these relatively high costs, we recommend our customers abroad to use a delivery address in one of the countries in Delivery zone 1 wherever possible, or to bundle deliveries together to keep delivery costs of Juvel-5 low.

Terms of delivery

Delivery within the EU

Juvel-5 can be delivered within the EU, to Switzerland, Liechtenstein and Tenerife. It is also possible to dispatch to a post-office box.

In the case of credit card or PayPal orders, deliveries are prepared for shipment within 24 hours.

Deliveries outside the EU

For deliveries to non-EU countries, VAT is not charged and therefore prices minus 9% VAT are applicable. However in such cases, the national customs duties will be charged in the recipient country. You are responsible for the payment of these customs duties. For deliveries to Switzerland, Swiss Post charges an additional service fee for the forwarding of customs duties.

Product distribution

Our products are distributed from our logistics centre:

Aminova S.L.
c/o CuBuSo B.V.
Industriestraat 77
NL-7482 EW Haaksbergen
The Netherlands

Our customers appreciate our service

Certified and secure shop

  • Trusted Shops certified
  • Money-back guarantee
  • Secure online shopping

Climate-neutral delivery

  • Free delivery from 4 containers
  • 100-day satisfaction guarantee
  • Fast delivery (1-3 working days)